Privacy Policy
Welcome to our website. The protection of your data is very important to us. We therefore explain below how we process your personal data.
DATA CATEGORIES; DATA SOURCES
In principle, we process the personal data that you provide to us as part of an enquiry, a pre-contractual legal relationship or a contractual relationship. In individual cases and insofar as this is necessary for the fulfilment of the contract, we also process personal data that has been taken from publicly accessible sources (e.g. commercial registers, debtor directories, Internet) in a permissible manner or that has been legitimately transmitted to us by third parties (e.g. credit agencies).This may include personal data (name, date of birth, legally authorised representatives), address data (address, email address, contact person), financial data (name of the account holder, IBAN, BIC), contract data (contract term, services purchased, cancellations), communication data (correspondence, email correspondence), advertising data (advertising letters) and other comparable categories of personal data.
GENERAL PROCESSING OF VISITOR DATA
It is generally possible to use our website without providing personal data. However, we would like to point out that access data is also collected in this case and stored in the server log files.
stored in the server log files. This includes the following data in particular:
- Browser type / your browser version,
- your operating system,
- the website from which you are visiting us,
- the date and time of your visit,
- your IP address.
We evaluate this information exclusively in anonymised form to defend against attacks and to improve our offer (processing of personal data in the context of a balancing of interests pursuant to Art. 6 para. 1 f GDPR) and then delete it.the data cannot be traced back to you personally and will not be merged with other data.however, we reserve the right to evaluate the data retrospectively if there are concrete indications of illegal use.
PROCESSING OF PERSONAL DATA BASED ON CONSENT (ART. 6 PARA. 1 SENTENCE 1 A GDPR)
We obtain consent from you in individual cases for specific purposes expressly specified in connection with data collection (e.g. enquiry using a contact form, opening a customer account, ordering a newsletter). Data will only be processed if you give us your consent. It is possible that the processing of your request is not possible without your consent and must therefore be made dependent on it. The data is processed exclusively for the expressly stated purpose(s) and you can revoke your consent at any time with effect for the future. The revocation has no influence on the legality of the processing up to the time of revocation.
PROCESSING OF PERSONAL DATA FOR THE PERFORMANCE OF A CONTRACT (ART. 6 PARA. 1 B GDPR)
If a contract is concluded with us, we use personal data insofar as this is necessary to fulfil the contract or to carry out pre-contractual measures. The purposes of data processing depend on the specific content of the contract, which you can find in the contract documents.
Processing of personal data in the context of a balancing of interests (Art. 6 para. 1 f GDPR): We process personal data after weighing up interests, insofar as this is necessary to protect our interests or the interests of third parties. Examples of such purposes are:Ensuring the IT security and integrity of our systems,Prevention or investigation of criminal offences,Assertion of or defence against legal claims.
APPLICATIONS BY EMAIL
If you send us an application via our email address provided for this purpose, we will process the data you provide on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 a) GDPR in order to process your enquiry. In principle, your data will be deleted after your enquiry has been processed, unless there is a contractual or legal obligation to retain it. If you provide us with contractually relevant information, we will transfer this to our inventory system. You can revoke your consent at any time with effect for the future using any of the contact details provided.
CONTACT FORM
If you send us an enquiry via our contact form, we will process the data you provide on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 a) GDPR in order to process your enquiry. In principle, your data will be deleted after your enquiry has been processed, unless there is a contractual or legal obligation to retain it. If you provide us with contractually relevant information, we will transfer this to our inventory system. You can revoke your consent at any time with effect for the future using any of the contact details provided.
USE OF COOKIES
Cookies may be used on various pages during your visit to our website. These are text files that are placed on your computer and enable, among other things, a smooth visit to our website. We use cookies on the basis of Art. 6 para. 1 sentence 1 f) GDPR, whereby we pursue the following legitimate interests:
- Enabling the use of special functions,
- (pseudonymised) analysis of user behaviour in order to optimise our website,
- Increase the attractiveness and user-friendliness of our website,
- Improving and customising our offer.
Cookies are used in the context of so-called user profiles. You are assigned a pseudonym under which the usage data is stored. Your IP address is only stored in abbreviated form, so that it is no longer possible to personally identify the user profile. Most of the cookies we use are deleted from your computer after you close your browser (session cookies). Other types of cookies may remain on your computer and enable us to recognise your computer the next time you visit our website by means of the user profile created (persistent cookies). Cookies are used on our website exclusively by us and not by third parties, with the exception of third-party cookies, which are explicitly mentioned in this privacy policy. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.
WEBANALYSE
Matomo
We use Matomo, using cookies, to compile basic application and user statistics. The IP address is anonymised before it is stored.
The storage of Matomo cookies and the use of the analysis data is based on legitimate interest (Art. 6 para. 1 lit. f GDPR). The interest lies in the anonymised analysis of user behaviour to optimise the website.
We operate Matomo in self-hosting mode, so no data is passed on to third parties.
Google Analytics (with anonymisation function)
In order to optimise and improve our website, we use the web analysis service Google Analytics (with anonymisation function) from Google Inc.
Google will use this information on our behalf to analyse the use of our online offer by users and to compile reports on the activities within our website.
For this purpose, Google Analytics stores cookies on your device to enable your use of the website to be analysed. As part of the analysis, Google obtains knowledge of personal data, such as browser type/version, operating system used or time of the enquiry. Google Analytics is only used with IP anonymisation activated. This means that the user's IP address is truncated. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
The USA is currently regarded by the European Court of Justice as a country with an inadequate level of data protection according to EU standards. According to the European Court of Justice (ECJ), there is a particular risk that data may be processed unnoticed by US authorities for surveillance purposes. We have no influence on these processing activities.
Google Analytics is only used after consent has been given. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR. The legal basis for the processing of your data is your consent in accordance with Article 49 (1) sentence 1 (a) GDPR. You can withdraw your consent at any time with effect for the future. To do this, please visit the page "Privacy settings" and deactivate the Google Analytics service.
Further information can be found in Google's privacy policy at https://policies.google.com/privacy and https://www.google.com/analytics/terms/de.html.
DATA TRANSFER
We pass on data to other third parties if and insofar as we have transferred the fulfilment of tasks to them. Data is only passed on if this is necessary for the fulfilment of the assigned tasks. We work together with the following companies, among others:
- DATEV eG, Paumgartnerstr. 6 - 14, 90429 Nuremberg
Data is passed on to the following affiliated companies for the purpose of contract processing: IH Management GmbH, Bergstraße 8, 45770 Marl. The transfer of data takes place within the framework of an order processing contract that ensures compliance with all data protection requirements. Otherwise, data is only passed on in the cases provided for by law, for example in the case of a legal obligation to provide information to law enforcement authorities.
OBLIGATION TO PROVIDE DATA
Certain personal data is required for the fulfilment of a contractual relationship. If you do not provide us with the data labelled as required, it will generally not be possible to conclude a contract.
DURATION OF DATA STORAGE
Your personal data will be deleted by us immediately as soon as the data is no longer required for the fulfilment of contractual and legal obligations. Personal data will be stored for at least as long as is necessary to fulfil contractual obligations and to exercise contractual rights. This period may extend beyond the actual contract period, as the data may still be relevant after the end of the contract within the framework of the limitation periods. In addition, deletion can only take place once any retention periods under tax and commercial law have expired.
The criteria for the duration of the storage of cookies can be found in the corresponding section.
RIGHTS OF DATA SUBJECTS
As a person affected by the processing of personal data, you have the following rights: You have the right to request confirmation as to whether personal data is being processed. If this is the case, you have the right to information about the personal data and to the information listed in detail in Art. 15 GDPR.
You have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning you and, where applicable, the completion of incomplete personal data (Art. 16 GDPR).
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay where one of the grounds listed in paragraph 17 GDPR applies, e.g. if the data are no longer necessary in relation to the purposes for which they were collected (right to erasure).
You have the right to obtain from the controller restriction of processing where one of the conditions listed in Art. 18 GDPR applies, e.g. if you have objected to processing, for the duration of the verification by the controller.
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you. The controller will then no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims (Art. 21 GDPR).
You can contact us at any time using the contact options provided on our website to exercise your rights.
RIGHT TO OBJECT TO DIRECT ADVERTISING
In individual cases, we process personal data for the purpose of direct advertising. In this case, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising (Art. 21 GDPR). If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes. The objection can be made form-free at any time via one of the contact options specified in this privacy policy or in our legal notice.
RIGHT TO LODGE A COMPLAINT
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data relating to you infringes the GDPR (Art. 77 GDPR).you can assert this right with a supervisory authority in the Member State of your habitual residence, place of work or place of the alleged infringement. In North Rhine-Westphalia, the competent supervisory authority is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia, Helga Block, Postfach 20 04 44, 40102 Düsseldorf.
You can find more information on the service portal of the state of Baden-Württemberg at the following link:
https://www.service-bw.de/leistung/-/sbw/Datenschutzkontrolle++Datenschutzbeschwerde+einreichen+personenbezogen-713-leistung-0
However, you can of course also contact us directly if you are dissatisfied or have questions about data protection. The quickest way to reach our internal contact person on the subject of data protection is to use the following contact details:RV Management GmbHManaging Director authorised to represent: Volker ZillekensKarl-Breuing-Str. 145770 MarlPhone: +49 2365 20779-0E-mail: info(at)rvm.gmbh
Data protection officer:
Volker KumbartskiLawyerHauptstr. 26951503 RösrathTel.: 02205 949 000 90Mail: kumbartski(at)kkrae.de
Website : www.kkrae.de
